Tooltip not being displayed when mousing over

Discontinued Software Weather Watcher - Support
1

I am running Windows XP SP2, fully patched with IE 6. I have recently upgraded to dual monitors. My main monitor, or the number 1 monitor, is a Samsung SyncMaster 931W 20" widescreen LCD with a resolution of 1360 by 768. My second monitor is an IBM ThinkVision L171p 17" LCD. All of this is powered by a Sapphire Radeon X300SE.

Since upgrading to dual monitor, the Tooltip no longer works. I can see that the foreground window ‘greys out’ until I move the mouse away.

Here is what I did to troubleshoot. First, I detached the IBM monitor so that I only had my SyncMaster, when I mouse over, the foreground window greys out and there is no tooltip. Then I made my IMB L171p monitor the primary monitor, moved the taskbar over and detached the Samsung. This produces a tooltip. The last thing I did was to simply leave the taskbar on the IBM, I reattached the Samsung, leaving the IBM as primary, and this too produces a tooltip.

In short, as long as my Samsung is the primary monitor, I don’t have a tooltip.

Any thoughts?

Hopefully this is descriptive enough. Please let me know if you have any questions.

Otherwise, this is a great piece of software.

Thanks,

Steven

2

Did you try enabling the “Use custom tray tooltip window location” checkbox in the “Tray Tooltip” tab of the Weather Watcher Options window?

3

Hi Mike,

The “Use custom tray tooltip window location” feature was already turned on. I removed it and my issue is gone. The Tooltip now shows up when I mouse over the tray icon.

Thank you for your help.

S

4

Good news :icon_smile: I guess it was set to display outside of the desktop area.