Program becomes unresponsive

When I first boot my computer, WWL works fine, and continues to work for the first few minutes. After a while, however, the icon in the systray becomes unresponsive. Even if I use Task Manager and kill the program/process, it cannot be restarted again. The only solution is to reboot the computer, which is obviously not really a solution.

Windows 7 Home Premium 64-bit, latest version of WWL (I just updated and tried it before posting this).


The next time Weather Watcher Live becomes unresponsive, look in the “Processes” tab of the Windows Task Manager to see which program is not responding and/or consuming a consistent amount of CPU (e.g. 25%). Either would indicate that the program is not responding as expected.

You’ll want to look for “ww.exe” and “dl.exe”. The first is the main Weather Watcher Live program. The second is the program Weather Watcher Live launches to download weather data from the Internet.

If you kill the “ww.exe” process, you should be able to start Weather Watcher Live again. Killing that process will leave the Weather Watcher Live icon in the system tray. Just wave your mouse pointer over it to remove it before restarting Weather Watcher Live.

Note: For others reading along, if you’re using Windows 8, you’d want to look in the “Details” tab of the Windows Task Manager. The “Processes” tab does not show all running programs.

Also, please try upgrading to the following Weather Watcher Live build to see if it resolves this issue. It’s okay to install this right over top of your current version of Weather Watcher Live.

Actually, I haven’t had the problem today. I switched from Auto Update in realtime to update every 5 minutes and I haven’t had the problem since. Does that make sense?

Fingers crossed. If the problem recurs, I’ll do what you suggest.


The only real difference between those two methods is that Weather Watcher Live updates per a schedule (e.g. every 5 minutes) instead of letting the weather station tell it how often to update (i.e. in realtime). The code that runs internally is essentially the same, so I’m not sure why this seemed to fix your issue.

Let me know if you run into any other issues though. I’m here to help :slight_smile:

When I install WWL 7.1.132 I get this.

When I click on ingore it seems to install just fine. Never had it do this before.

parkd1, it’s something that was changed in the new version of the install builder I’m using (Inno Setup). Try selecting the “Do not close the applications” option in your first screenshot.

Now it is not doing it odd. Must be a glitch ot something. Seems to install and run ok.