Beginning a couple of days ago, the Weather Watcher window will not open up. When I click on “Open Weather Watcher” in the system tray, it seems to think that it has opened up. The little “weather watcher” thing shows up in the taskbar. But there’s no weather window to look at. I can click on the taskbar icon, I can right-click on it, I can try repeatedly with the tray icon as well, but nothing will bring the window up.
As I said, this started a couple of days ago. I immediately came to Singer’s Creations and downloaded the newest version, but that didn’t help. (I’m sorry I can’t confirm for you what version it is. That information won’t pop up either.) I’ve tried re-booting the computer as well. No help.
Start → Run and enter “regedit” sans quotation marks.
Now, navigate, using the tree on the left hand side, to the key that Ed mentioned, then delete that one particular key (again, from the left hand side tree).
Ok, BMinFC, let’s try a little different approach.
Close WW.
Open Notepad and paste the following lines into it’s blank window
[code]Windows Registry Editor Version 5.00
[HKEY_CURRENT_USER\Software\VB and VBA Program Settings\Weather Watcher\Misc]
“IfaceLeft”=“0”
“IfaceTop”=“0”
“MapViewerLeft”=“0”
“MapViewerTop”=“0”
[/code]Note: The HKEY line is all one line.
Save the file, somewhere where you can find it, as WWfix.reg.
Dbl click on the WWfix.reg file and respond Ok to the prompt it invokes.
Restart WW.
Ok, I did that, and the window comes up now. Thank you.
My Virus Checker popped up a warning that there was a hidden .exe file in it, which I quarantined. That doesn’t seem to cause a problem with WW, but I’m not sure why it happened.
Your AV should allow you to see what’s in the quarantine folder or have a log of what actions it’s taken recently. Can you check?
I can see the AV issuing a warning about a .reg file being used, but allow you to accept it if you want. If it’s blocked than it would be impossible to fix the problem. If on the other hand the AV is blocking one of WW’s files than that explains what happened to cause the initial problem and may indicate that it’s going to happen again. The only solutions the the latter are to contact the vendor of the AV and report that they are reporting a false positive or tune the AV to bypass the WW install folder.
Here’s what it says in the log:
Warning: Hidden extension .exe
C:\Downloaded program setup files\download-DMEXBAR13zip.exe
Moved object
Infected
The file size was 354.99 KB
!! I’m not sure what caused your AV to catch it when it did but I see it having no bearing on anything WW related. Good to know. :icon_smile: Thanks for the update BMinFC.
I have no clue. I went to the link you provided and saw what it’s about, and I had certainly never heard of it before. Totally freaky. And my AV said it was a “hidden .exe,” so it was hiding somewhere.