Hourly update still not working

Discontinued Software Weather Watcher - Support
1

I’m getting the wrong times and days in both the hourly update and the detailed forecast. I tried:

– running the update
– uninstalling and reinstalling from scratch
– running the update on top of the new install

Still no banana. It thinks it’s Tuesday.

Help!

j

2

Did you try reinstalling Weather Watcher from a new download?
http://www.SingersCreations.com/WWsetup.exe

3

Yes. Once on top of the original installation, and once I removed the whole program by going to Add/Remove Programs and then reinstalled off that link. Still have the same problem.

4

When you retrieve the weather, do you see the status window open, and do all of the teal bars fill up?

5

Yup, I get “Downloading weather data” and “Processing weather data” and all three bars fill up.

6

What Active City are you using? What region is selected in the “Regional and Language Options” section of the Windows Control Panel?

7

Active city is Ithaca NY, through zip code 14850.

Reigon is United States.

j

8

When you update the weather, I am assuming the date and time at the bottom of the forecasts is current?

Try installing the following Weather Watcher patch:
http://www.SingersCreations.com/Files/WWpatch.exe

9

That’s wierd: it’s off by a week. It’s currently saying 11/22/2004, so it’s a week early.

I tried installing the patch again, but no effect. Same problem. Forecasts are still starting at 3am Tuesday.

Thanks for your patience with this. …

j

10

If you dbl click on the time in the Task Bar at the bottom of the screen what date is shown in the Date/TIme Properties window? And what is shown in the Time Zone box?

EdP

11

Date is today’s date.
Time is now’s time.
Timezone is correctly EST.

j

12

If that’s the case, then the weather information is not even being downloaded correctly.

Try the following:

  1. Are you using a firewall? If so, make sure it is giving Internet access
    to “C:\Program Files\Weather Watcher\DL.EXE”.

  2. Are you using an authenticated proxy server? If so, set your
    username/password in the “Proxy” section of the Weather Watcher Options.

(Due to some changes in Windows SP2, the following might fix the problem)

  1. Try running the following IE fix:
    http://windowsxp.mvps.org/IEFIX.htm